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ETCON

Our approach

Understand first, then deliver

We take the time to understand how your business operates before recommending a solution. Then we see it through, from design to ongoing support.

Five steps

How every engagement works

  1. 1

    Discover

    Understand your objectives, users, systems, risks and constraints.

  2. 2

    Design

    Map the process and define a practical solution and scope.

  3. 3

    Build

    Configure, develop or procure the agreed components.

  4. 4

    Deploy

    Integrate, test, document and train your team.

  5. 5

    Support

    Maintain, monitor and improve under agreed support arrangements.

Engagement options

Ways to work with us

We agree scope and commercial terms before work begins, so you know what you're getting and what it costs.

  • Ongoing support retainers

    Recurring managed IT and outsourced CIO services, with an agreed scope.

  • Time and materials

    Flexible support for ad hoc work and evolving requirements.

  • Fixed-fee discovery

    A defined first step to understand the problem before committing to a project.

  • Scoped projects

    Quoted projects with clear deliverables and milestone payments.

What you can expect

Clear, practical and accountable

  • Advice based on your business objectives, not on selling a particular product
  • Clear scope, with third-party licences, hardware and travel agreed separately
  • Security, data ownership and operational risk considered in the design
  • Documentation and training, so your team can use what we deliver
  • Direct access to experienced people who know your environment

Let's talk about your business

Book a discovery call. We'll take the time to understand how your business operates before recommending anything.

Book a discovery call